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3.9 | 131 Reviews

5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology and Allergiene™ Cycle

LG WT7900HWA

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

See More

 
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See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

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Powerful Yet Gentle Clean in 29 min 1

Exclusive LG TurboWash3D™ gives a complete yet gentle clean to help get through more in less time.

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Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

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Fit More in Every Load.

With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

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The Ultimate Laundry Hack

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

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Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Powerful Yet Gentle Clean in 29 min 1 Exclusive LG TurboWash3D™ gives a complete yet gentle clean to help get through more in less time.

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Fit More in Every Load. With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

The Ultimate Laundry Hack With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean
  • CERTIFIED asthma & allergy friendly® by the Asthma and Allergy Foundation of America (AAFA)
  • With Smart Pairing™, washer can auto-select a compatible drying cycle
  • ThinQ® helps make life happen. ThinQ Care™ helps keep your appliances running smoothly.
  • Water Plus option adds extra water for bulky items
  • With ColdWash™ technology, clean like warm and save like cold
LAUNDRY APPLIANCE CAPACITY
Capacity 5.5 cu. ft.
SUMMARY
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLEX7900WE
Gas Dryer Option DLGX7901WE
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 1
ENERGY STAR® Certified Yes
IMEF 2.76
IWF 3.2
WASHER PROGRAMS
No. of Washer Programs 14
Washer Programs Allergiene®, Pre-wash+Normal, Perm. Press, Sanitary, Bedding, Bright Whites, Deep Wash, Delicates, Downloaded, Heavy Duty, Normal, Speed Wash, Towels, Waterproof
No. of Washer Options 16
Washer Options Add Garmets, Signal, Control Lock, Tub Clean, Rinse+Spin, Stain Care, TurboWash®, Cold Wash, Delay wash, Extra Rinse, Remote Start, Soak, Spin Only, Steam, Water Plus, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash 3D®
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle (Steam) Yes
SmartRinse™ Jet Spray System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
Internal Water Heater Yes
SlamProof™ Lid Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
MOTOR
Axis Vertical
Max RPM 950
Motor Type Inverter Direct Drive Motor
IMPELLER/AGITATOR
Impeller Yes
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Lid Chrome - Transparent Glass
NeveRust™ Stainless Steel Drum Yes
NeveRust™ Stainless Steel Washplate Yes
POWER SOURCE
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
DIMENSIONS
Carton (WxHxD) 28.9" x 47.2" x 31"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 140.9 lbs.
Weight (Product) 132.3 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174026618

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,578K 02/17/2023

Owner's Manual Spanish 5,648K 02/17/2023

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Buy More Save More Rebate

Offer Expires: 2/29/2024 to 5/1/2024 Must be postmarked by: 7/30/2024

Receive up to a $600 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 7/30/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

71% of reviewers recommend this product.

1 Stars

So disappointed - Nothin comes out clean

BSAD 4/6/2024

I have always had LG appliances. When I needed a new washer it was time to size up to max capacity. I would have preferred front loading like I had but there werent any front load with this capacity so I guess I settled. I was concerned about the fact that there was no agitator but thought that would be great for our king size sheets. However not only do the sheets come out still dirty they come out DRY in some places. How can the load get clean when it isnt fully submersed in water I paid a lot of money for this washer have never been more disappointed in a product. Its not just the bedding nothing comes out clean. The whole family has noticed. I wish I could get rid of it but it was too expensive I havent had it long enough to replace.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Cheap materials

SKCG 3/28/2024

My washer has a crack in the plastic surround of the control panel after only 3 months of use. Nothing bumped the machine so I am thinking the hairline fracture was always there and it is just now big enough to be noticeable. I called LG and they told me that they were only responsible for the mechanical part of the washer and to call the store that I purchased it from. The store said that they were not responsible and to call LG. After a few times of going back-and-forth I have finally given up But will never buy another LG appliance. A purchase this big should hold up longer than three months
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features

Joecat22 3/24/2024

We bought our LG washer approx two months ago. It works very well. Its quiet and cleans our clothes very well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Disappointing

Bel91 3/23/2024

Never have we had a washing machine that works as poor as this one. I have been in touch with service several times since we got it in Fall 2023. First marks were left on clothing. I was advised to do a clean cycle 3 times. That cycle involves filling the tub to the top with hot water and putting it through the whole cycle with no clothes in it. 3 times So much for water efficiency. It did not correct the problem either. Then I noticed some of the top clothes were not even wet after the wash cycle when you choose a cycle that determines the water level. It doesnt add enough water. I found the only way to correct this was to use the Deep Fill option. Again so much for water efficiency. The last straw was today the deep fill cycle kept cycling. I had to manually shut it off. Then back on it did spin but again I had to turn it off. No idea what will be next. I have been keeping house for 50 years and never had to clean cycle a washing machine or worry about clothes getting wet enough to be clean. This product is a huge disappointment and we may replace this appliance not even a year old. At least the LG dryer works fine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Bad experience on LG website

Jaguar12 3/21/2024

After 1 year 1 month it didnt work called LG repair and it cost 379.00 to repair so I fixed it and proceeded to call to possibly wave the fee but on The LG website that was advised by a LG CS Rep was scammed out of 2100$ in gift cards so it leaving a bad taste about LG products their customer service
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Love the features.

wingsboss 3/19/2024

I love my washer. I had an issue but LG solved the problem right away.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Quiet

Claa 3/16/2024

Only issue is clothes seem to Be more wrinkled- overall does a good job
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Bad experience

Jaguar12 3/16/2024

LG gave me the worst experience in my life Although the service was great the CS was so bad a false website recommended by LG frauded me out of 2100 dollars by a website scammer
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

IVE ALWAYS HAD LGS THAT WERE GOOD BUT NOT NOW.

DIANA BRAGG 2/26/2024

IVE HAD SEVERAL ISSUES WITH MY WASHER. I CALLED LG FOR SERVICE 8 WEEKS AGO. THE GENTLEMAN WHO CAME OUT COULD SPEAK VERY LITTLE ENGLISH SAID HES ORDER A PART AND I NEVER HEARD FROM HIM AGAIN. THE WORST SERVICE IVE EVER SEEN. AND MY LG DRYER DOESNT DRY CLOTHES PROPERLY. HE CAME OUT TO LOOK AT THAT TOO AND NEVER CALLED BACK OR CAME BACK.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

True Believer

JJCs 2/9/2024

Top of the line washing machine. Excellent results with little effort
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Dont buy this

motob 2/4/2024

I cant decide if the product is terrible or customer service. LG started to make cracking sound so we called. Once the technician came and did something seem to have worked. From second time on wards they give a run around to do online diagnostic nonsense. Record the sound and email nothing worked and we still have this problem on machine thats 1 yr old.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Not impressed - not efficient - doesnt clean

Also Not Impressed 2/1/2024

Not impressed Doesnt clean efficiently at all My previous LG washer worked This one does not and the LG technician said it was fine Im continually using the extra water option or the bedding cycle. This is neither conserving water nor electricity. Poor design
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Washer making griinding noise after 16 months

Riverwalk 1/25/2024

Loved the size of the new washer. It is very quiet and nice features. The washer is less than 2 years old and is making a grinding noise during wash rinse cycle. Of course it is after the one year warranty. Im not happy that we need to get his repaired.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Fantastic Washing machine far outshines competitor

Andy in Pittsburgh PA 1/24/2024

Best wash Turbo and regular waah cycle with superior clothing circulating motion. Thorough yet gentle frictional cleaning action. By far the best extraction of final spin water Extra high setting. Easy to program and seemingly endless options for all aspects of cycles. Clean and effecient detergent and fabric softener wash and rinse cycle dispensers. Thorough stain remover with superior cleaning action. Accurate and effective time until finish digital display estimates. Wide cycle selection with steam option. Very intuitive and easy to use washer. Very happy customer with this model
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Unsatisfied

Towels 1/11/2024

We were under warranty-tried and tried to get service and was told I had to stand next to the machine and do various spot checks. I was not in a position to do that and kept explaining that but could never get any help Warranty was totally useless- finally had to get an outside plumber -it was a part that failed Ended up paying OUT OF MY OWN POCKET Will not buy from this manufacturer again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Lots of choices

Nuzz 1/3/2024

Lots of gadgets almost too many choices. Clothes come out clean and great on large loads like comforters Can hook up to internet but I will never do that
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Sad

Dumbass69 12/29/2023

Never been so Disappointed the washer leaves water in the soap dispenser the wash cycle time changes customer service is a joke. Never got a call back when asked for a supervisor. Regret everyday I got it
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Garbage AVOID

Carmudge 12/26/2023

From the start this new washer hasnt worked properly. It uses up to 4x more water than any other washer Ive used in the last 50 years so much water that when it drains it has flooded my basement several times. Due to the washer my overall water usage went up 40. For 4 items in the bottom of the tub the washer fills the entire tub full of water to wash and rinse them. Put in a full load and the washer fills just 5 of water to wash it and 1/2 to a full tub to rinse. Getting help from LG is difficult many calls and emails to them 2 service techs came out replaced the control boards made no difference. LG sends contractors you cant reach to coordinate scheduling so further attempts at help from LG went nowhere. Dealer also sent repair replaced pressure sensor still didnt fix the water level problem and now it skips cycles sometimes. Completely under warrantee and LG has been dragging their feet for weeks to refund me on it so I can replace it with something that works and doesnt require me running to the basement every 10 minutes to check on what its doing flooding? skipping cycles? or run additional cycles.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Love it but

Movingdown 12/13/2023

I love the way my new top loader washes. It doesnt tangle my clothes as much as my old front loader did. It also doesnt walk around the laundry room when it spins like my old machine. I can also get my wash as clean in less time. My only complaint is that I have leftover water to the top of the detergent and water softener bins when the wash is done. It is difficult to get the detergent drawer out so the left over water spills into the tub. Im getting better at removing the drawer so the amount of water spilled is not as much as it was. A shame the engineers didnt figure out a way to siphon all the water out or make the drawer easier to get out. Its annoying but not enough to not love the machine.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Lots of settings

Realtor Michael 12/9/2023

We bought the new washer and dryer as a set. works well we like it.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great customer service

Nich23 12/4/2023

I bought this model less than a year ago and needed to get it serviced once. Unfortunately there is no filter to capture any loose fabric or paper that accidentally is left in the pockets. So the machines drainage became clogged and stopped working properly. Thankfully the customer service of LG was so very helpful and dispatched a service technician quickly to resolve the issue under warranty. Now the machine is back to working like new. Thank you
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Fack 12/3/2023

Its been a great washer so far. I do like all the features of the washer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great LG Washing Machine

George and Linda 12/1/2023

This is our second LG washer. Why??? The first washer was so great that we wore it out using it so much My husband was very impressed with the number of cycles for the new washer. He does the laundry and he is very particular about getting good results. He made sure to read the washing manual that came with the new machine and so far everything has been washed superbly. This LG machine has done everything we expected and more. We highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

I love my LG Washing Machine

Washer123456 11/25/2023

I love my new LG Washer it has all the options I need and its easy to use.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

eym10952 11/21/2023

please look on the photos to see the out coming from the laundry
Originally posted on lg.com

No, I do not recommend this product

1 Stars

dont use this machine

eym10952 11/20/2023

If there would be a no star option I would do that I bought this machine and it didnt get my clothing clean ever. The first technician that came told me that they started making this machine with plastic behind the tub and it traps all the detergent and therefore my clothing doesnt get clean and not only that usually its full of lint and also very creased
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Disappointed

Cindy Z 11/19/2023

I purchased this washing machine as well as that dryer that goes with this duo however this is the second washer that I have had delivered and its still not working. Its been approximately six weeks that Ive been messing around with us washer because there apparently was an issue between LG and Home Depot about delivery but I had nothing to do with yet. I was the one that had to wait weeks before I could get another washer. The second washer was just delivered Friday. I tried to do a load of laundry Earlier this evening and the tub begin grinding again. Based on LG lack of wanting to make the first order right I went ahead and purchased a warranty with Home Depot. Ill call them tomorrow and see if they can get this situation straightened out.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Allergiene mode

ma3mom 11/13/2023

It is a beautiful machine My husband loves it as do I The tub of the machine is huge I was able to wash my king size blanket along with the sheets and pillowcases. I was so surprised. It washed my husband and I laundry quickly with one load. About 2 weeks of laundry. Then my son came over and washed all his laundry. It also has an Allergiene mode its so wonderful to have so many options. I havent use the WiFi on the washer yet but I plan to very soon. Love that this is a top loader and has a safety lock
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Extras are good but not if the machine doesnt wor

Michele Stark 11/13/2023

So disappointed in this washer. We have had it less than a year and in that time we have had 3 major parts replaced. The clutch is gone the wash plate quit and the pump also quit. We paid major $$$ for this set and never expected a brand new appliance to need this work. We definitely got a lemon. We would never recommend this to anyone looking to buy.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

3x the listed cost because it ruins your clothes

LauraKem 11/8/2023

Please do not buy this washer. I have had it for a year now and it has ruined so many of our clothes. I washed a brand new set of sheets in it and it created a huge hole in the middle. It has shredded the sides of towels ripped holes in my jeans ruined my kids pajamas and ripped holes in at least three bedsheets. I have called LG at least three times and they have offered no help. I now wash everything on the delicate cycle but just this morning I saw new holes in some pajamas of mine. It is a terrible washing machine and I am so disappointed by it. I will never buy another LG appliance because of the lack of customer service and the costs we have incurred because it is ruining all of our clothes and sheets.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Boy am I disappointed.

Hmagee 10/31/2023

We bought ours less than 10 months ago and are already having problems. It intermittingly will not power up. The worst part is trying to get service. It is so far impossible. We cant get anyone to respond to our request for service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Too powerful

Kathi99 10/24/2023

Too powerful for my drain. Had to have plumber replace pipes with larger diameter.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
2 Stars

Broke just outside of the warranty

BRCO 10/15/2023

Ive had this for a year. Got it for the size and it doesnt disappoint. Drain motor went out just after the warranty ran out.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

Buy another brand save the trouble

JLYK 10/12/2023

First LG purchase. Washing machine threw a code making it inoperable... it was brand new out of the box just installed... moments before I tried to do my first wash. Unable to do even a single wash due to code thrown. Inconvenient. Unreliable machine. Awaiting weeks now for replacement. My LG experience thus far...quality reliability installation...not good. Dont recommend. Will update when and if I am able to use it. Im not eager to wash clothes but it is one of lifes necessary things to do waiting weeks in hopes the new replacement actually functions correctly is not something i look forward to because if not what then? Need a reliable machine and this is not it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Good washer / should have better directions for w

LG wifi dryer 10/11/2023

I bought this washer two weeks ago and so far it is very nice. Somewhat complicated on setting up the wi-fi connection and running the washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Defective

Defective unit 10/7/2023

I bought this less than 60 days ago and already 3 major components need to be replaced. LG unilaterally canceled my initial request for repair and the certified technician told me he would return with the part on Friday morning only to then learn that he would not return until Monday - making the machine unusable for over 6 days from the date of his visit. The original technician appointment was also canceled at the last minute. LG Should take responsibility for product defect and exchange the entire unit.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

So long LG....

Retxab 10/6/2023

This product was purchased less then one year ago. Worked great til it didnt. Serious electrical Gremlins. Machine powers off during loads machine chooses its own cycles.... No LG service hub near my house third party repairs totally non-existent. Escalated to LG presidential liaison.... Crickets....thought I was sad when my LG C3 OLED stopped working recently but the wrath from my wife for no working laundry machine is worse. 0/2 on big purchases giving up after 1 year and non existent in warranty service is the end for me with lg.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Top notch machine

Dianacpht 10/1/2023

This washer is amazing I had no idea that my old washer wasnt doing a good job of cleaning our clothes until the first load came out of this new washer. The clean fresh smell the brighter colors old stains that lifted right out and thats all without changing anything of my routine. Same detergent. Didnt use stain remover products or anything. I am so pleased It spins the clothes so much drier so they take less time to dry saving energy there also. I cant praise it enough. Its so quiet too. We can enjoy a family meal or TV program and barely know its running.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

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4 Stars

Good performance

KnJ04 9/12/2023

Good performance but need to select Add Water for desired water level
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worst expensive mistake ever

DF28 9/4/2023

I am not someone who usually writes reviews good or bad. But I had to for this. This is going to be long. If you want clean clothes this is not for you We have only had it a few months and I have hated this machine since we got it. I didnt think anything could be worst than our old washer. Yes we have followed all the directions and specifications. We are still constantly going to the manual and online to make sure we are doing everything right. -I understand that normal wash setting is water saving. But it doesnt even get the clothes all wet. Ive tried different size loads to compare. Forget about it smelling clean. We have to use the deep wash setting with the water plus option to get any clean results. Or have to washing things twice. No water saving there. - I never see soap at all. We have tried powered pods and liquid detergent. The machine doesnt rotate fast enough to see the actual soap working. It moves back and forth but very slowly. The spin cycle works so I know it can move. You can see the same clothes just sitting on the top of everything. All you see is dirty water. Sometimes there is soap residue left on things. - We bought this for few different options: One was because of the large capacity. Well you cant fill it more than 1/2 way if you want relatively clean clothes. We like the large capacity because it said it was good with dog beds and had the allergen cycle which is 3 hours. I vacuum the crates mats before putting them in. They are not huge and bulky. Ive used different settings to see what will work best. They come out with clumps of hair on them and hair left in the machine. no the drain isnt blocked. Even after 2 washes they are still gross. -Washing bedding is a joke. It sits in one place and doesnt even get the whole comforter or sheets wet. And no we dont mix the sheets with blankets. Again you have to use the water plus option. And still the top of the blankets dont get washed. - Athletic ware never gets clean anymore new or old. I have to soak them in the bathtub to get any results. Even after washing in the machine with athletic wear detergent. Forget about getting baseball pants clean anymore. The only things I like are the clear top to see whats going on. I liked the idea of the more setting options than my old machine. Water temp soil levels and spin selection are good options. I like that you can see how long a load will take and how much time you have left. It is relatively quiet. Thats all like about this thing.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

LG washer

Terrytunes 8/28/2023

Love this washer so big and can get anything in there. Now it has a cleam machine cyle and use it for first time but only cleaned half of washer drum thou
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Largest Capacity

CEWva 8/24/2023

Very happy with the capacity and cleaning. I will need to experiment with the smart features. Wish the installer would have shown me
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LOVE IT

BethFL50 8/23/2023

Love it Beautiful its actually a pleasure to do laundry
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Helene Hellwarth 8/22/2023

This is a great machine. It is very quiet and washes great
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worst ever

SadCAlimom 8/20/2023

This is the worst appliance Ive ever owned. It does a poor job in actually washing the clothes It also cant handle bedding. It constantly will read as uneven and when you try to spin cycle only it just fills the tub up with water again. The dryer is no better. Please dont waste your money on this product.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Cleaning

Terrytunes 7/29/2023

I got this washer 3 weeks ago and doing great. Clean clothes love steam features and phone notifications while useing washer away from home. Very convenient
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love these LG wahserd

Eduardo viezcas 7/26/2023

I bought this washer and its dryer paid and they both work amazing I can do almost all my house laundry in one day and the futures they have are amazing. the app is so easy to use as well as it has so many features. I absolutely love these washers and how efficient they are. thank you LG
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great product exceptional delivery service...

ptushi 7/19/2023

We bought this to replace a 16 year old washer that started leaking. This machine is very different from our old machine having extensive computer control and an impeller instead of an agitator. Getting used to all of the options to make sure that there is enough water at least to our estimation and that the clothes are cleaned will take some time. In the meantime I believe it will all work out. I encourage buyers to carefully review the manual and Quick Start Guide for tips and guidelines. The significant plus to ordering directly from LG was the delivery service we had the machine delivered and installed and our old machine hauled away. David and his helper were amazing. They not only removed their shoes before coming into the house but carefully moved the old and new washers using a special blanket sliding it on the floor to make sure the flooring was protected they did use a hand truck outside our house. They also had me inspect the machine after they unpacked it but before they brought it into the house...it was pristine with no scratches or dents. David also was knowledgeable about using the machine and coached us with enough info to get us started. We have an LG range that we bought and had delivered from a big home improvement store and did not have the best experience. If I knew buying from LG direct would always get the great delivery service that we had with the washer it would definitely cause me to factor it into the buying decision.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Wife loves it

GLPJWP6415 7/11/2023

Wife preferred the top load washer for replacement purchase.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Close but not quite there

PrestonThayne 7/8/2023

This washing machine would be 5 star if they would allow me to download my own custom cycles. Incredibly arrogant of LG to think they know every custom cycle a user would want and that a user shouldnt wash any other way.
Originally posted on lg.com

No, I do not recommend this product

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